The Hive
Where the work gets done!
Take a peek inside the hive and see how we’re making life sweeter for our clients.
What we’re swarming on. The questions our clients are asking. The problems they are asking us to solve, and sometimes some observations we have for them.
Maybe what’s on their minds is on your mind too.
What is a GPT, and do I need one for my business?
GPTs, or Generative Pre-trained Transformers, are transformative tools for small businesses, offering capabilities like enhanced customer service, efficient content creation, and automation of routine tasks. These AI-driven virtual assistants understand and generate human-like text, streamlining operations and positioning businesses at the forefront of technological innovation and customer-centric service.
Can I use ChatGPT in my small business?
ChatGPT can revolutionize small business customer service by providing prompt, intelligent responses around the clock. It also aids in content creation, offering a cost-effective solution to engage and grow your audience.
Why do I need a privacy policy on my site?
A privacy policy is crucial for any business website collecting customer data. It builds trust by clearly explaining how you handle data. Plus it keeps your business legally compliant and gives you a competitive edge through ethical data practices. Learn why a privacy policy is a must-have for your small business website.
Can my website help me build customer loyalty?
Build customer loyalty by anticipating their needs, actively seeking feedback, and delivering exceptional experiences. Go above and beyond to exceed expectations across channels. Proactively address needs and resolve issues quickly. Consistently wow customers to transform them into enthusiastic advocates who stay loyal to your brand.
How do I respect cultural sensitivity on my website and in my social media?
Small businesses love to celebrate holidays. Holidays help bring communities together around a purpose, and Indigenous People's Day is a holiday that honors Native American cultures and commemorates their histories and contributions. This day recognizes that...
Why is my website so slow?
As a small business owner, having a website that works well is important. It's like a digital storefront, and it's often the first thing people see when they search for your business online. It's a vital tool for reaching customers and growing your business. But if...
Do I need a content strategist?
Creating and sharing helpful content is key to any small business's success. But with so much content out there, how do you know you're sharing the right stuff? How do you make it stand out and reach the people you want to reach? This is where a content strategist...
Can my website help strengthen my brand identity?
Your company's website is so much more than an online brochure or digital storefront. Design it effectively and your website can be one of your most powerful brand-building assets. These days your website is often the first interaction that potential customers have...
I have social media, why do I need a website?
We are so digitally connected today, that having a social media presence is essential for any business or individual looking to engage with their audience. Platforms like Facebook, Instagram, and X (formerly known as Twitter) - and even TikTok - offer fantastic...
How do I write good blog posts?
As a small business owner, you know your products or services inside and out. You're passionate about the value your business provides. But does the content on your website actually convey that excitement, passion and expertise to visitors? Many small business owners...
What is a bounce rate, and why should I care about it?
Bounce rate is one of the most important analytics to keep an eye on, so you can gain valuable insights into how visitors are interacting with your website content. This information can help you make informed decisions to improve your website and attract even more...
Donation plugins. What, exactly, do you need?
There are many things to consider when choosing a donation plugin – price, ease of installation and use, and the features you need. You may be able to get by without using a plugin if you design your own form.